The staff was very professional and even though I was approximately 10 minutes late because I could not find the office they were very understanding and my wait was minimal. The medical personnel explained very thing to me and answered my questions clearly. The experience was as pleasurable as a doctor’s visit could be expected. When making my next appointment the front office staff worked with me in getting the times that fit my schedule.
- CARRIGER GARYPaul C. Pflueger, MD
Dr Simonson has cared for me since March of 2015. I tore a ligament in my ankle. His bedside manner-outstanding; warm, personal, caring. His professional care-outstanding; thorough, totally repaired, no pain or restrictions. Office staff warm, welcoming! Hope I never need them again, but wonderful to know they are there if I do.
- S.FEvan N. Simonson, DPM
We were able to get an appointment the same day, get an X-ray and have Dr. Bassett confirm that there was not a major issue. Very good service!
- S.VRichard Bassett, DO
If I had to go through this hell again. It would want the same Doctor and staff.
- GOACHER TERRYW. Lee Richardson, MD
The staff was wonderful very helpful I was on crutches and they bent over backwards to help. The wait time was longer because of the pages and pages to fill out on the intake form. This was first time with the doctor he was easy to talk to and very informative about my injury.
- C.SANDRAEvan N. Simonson, DPM
A very pleasant experience from the time I called to make my appointment to meeting Dr. Bassett. Thank you for all your attention to resolve my problem.
- G.JOY- PAYNERichard Bassett, DO
On Saturday 12/26 I twisted my ankle, lost my bearings, fell and broke my right-hand little finger. I went to the ER and they put a splint on my hand. The following Monday my husband called Dr. Richardson’s office because he was recommended by the ER, and we made an appointment for 12/31. Dr. Richardson scheduled me for surgery on 1/7. I am grateful that I was able to be scheduled that soon.When Dr. Richardson removed the pins via the exterior of my hand on 2/8, I suppose I should have taken a pain pill in advance. After enduring much pain during the removal of the first two pins, I asked for some sort of cushion to be placed under my cupped hand so I could bear down on that support while he removed the third and final pin, and it helped that he then placed a roll of gauze under my hand. That would be my only suggestion to him when helping future patients with a similar situation.Overall, I felt complete confidence in his skill and attention to detail, and I felt that he is very caring and professional.
- B.RW. Lee Richardson, MD
Met with the technician, PA, surgeon, Physical therapist, and scheduler all on the same day on the same visit. Very impressed with the professionalism of all the people involved. Felt very comfortable after hearing the options to go ahead with surgery on my timetable. Prior to the upcoming surgery, the PT department is preparing me for the surgery with specific exercises for the procedure.
- GRUETZMACHER ROBERTPaul C. Pflueger, MD
I felt really comfortable around the staff and the therapy was amazing
- Z.CW. Lee Richardson, MD
I have seen Dr. Basset before and was very impressed by the professionalism that was displayed not just by him but his team as well as the entire staff. Their infectious attitudes and smiles turn an appointment into an extremely pleasurable encounter. My encounter with this group of professionals has been the best medical experience I have had in many years.
- D.MRichard Bassett, DO