Job Title: Front Desk Receptionist
Location: Prescott Valley, AZ
Position Type: Full-Time
About Us:
Granite Orthopaedics, located in Prescott and Prescott Valley, is dedicated to providing comprehensive musculoskeletal care. We pride ourselves on delivering high-quality patient service, fostering a collaborative work environment, and ensuring a smooth, professional experience for every individual who walks through our doors.
Position Summary:
We are currently seeking a friendly, organized, and dependable full-time Front Desk Receptionist to join our team. As the first point of contact for patients entering our clinic, you will play a vital role in creating a welcoming first impression, supporting efficient daily operations, and ensuring a positive and professional experience for every patient at our busy orthopedic practice.
Key Responsibilities:
- Greeting and checking in patients in a professional and courteous manner
- Collecting co-pays and processing payments accurately
- Verifying and updating insurance information
- Ensuring all necessary patient forms and paperwork are completed and collected
- Preparing daily schedules and organizing paperwork for upcoming appointments
- Communicating effectively with clinical staff to support seamless patient flow and care coordination
Qualifications:
- High school diploma or equivalent required; additional education in medical office administration or related field is a plus
- Previous experience in a medical office or front desk setting strongly preferred
- Strong customer service skills with a friendly and professional demeanor
- Proficiency with computers and medical office software (e.g., EMR systems, scheduling tools, Microsoft Office)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multi-task and prioritize in a fast-paced environment
- Basic knowledge of medical terminology and insurance processes is helpful
- Dependable and punctual with a team-oriented mindset
- Bilingual (English/Spanish) is a plus
Schedule:
- Monday-Thursday 7:30am-5pm
- Friday 7:30am-12:00pm
- 1 hour unpaid lunch 12pm-1pm
Benefits:
- Competitive compensation based on experience
- Supportive work environment with a focus on patient service and quality care
- Opportunity to develop skills in a specialized orthopedic setting
- Medical and Dental Insurance Plans, 401k with Profit Sharing, and Paid Time Off
How to Apply:
Please submit your resume, cover letter, and any relevant references to:
Applications will be reviewed on a rolling basis until the position is filled.
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We look forward to welcoming a dedicated and friendly Front Desk Receptionist to our team who shares our commitment to excellence in patient care and service!
