Patient Reviews

I saw Dr Kyle Chun. His recommendations were helpful. However, his long time Medical Assistant, who reportedly has worked with him at multiple practices was rude to me. When I merely wanted to ask a question of her before leaving my visit, she told me I had already taken too much time and needed to go check out. I checked out and tried once again to speak with her. She then said the doctor had already told me she would call me the next day. I asked her to be kind to me as I may not have heard every word she said and noted I was paying for her services. She told me I was being unfair and that my insurance was paying, not me. I decided to allow grace as everyone can have a really bad day. I wanted to find out if this was her usual behavior or not in order to know if I could consider Dr Chun for surgery (knowing pre and post-op communication with her would be important). I spoke to the Office Manager who informed me this was not the Medical Assistant's usual behavior, so I thought surgery with Dr Chun could maybe work out. The next day I was called by the office and told that Dr Chun was discharging me from his care. This means a patient cannot raise a concern regarding care without the risk of being cut off from care. I wish we could have been able to talk as adults working toward a better understanding of what happened. I am SO SAD that I cannot recommend Dr Chun after this experience.

Dr Chun listened, asked me what I needed, then gave me information on what was going on with my hip, and what my options were. Very helpful and straight to the point.

Very pleasant, knowledgeable and detailed. Thoroughly explained the procedure and what was required of me. A very good visit.

Very thorough and patient to explain what was going on and what to expect

A very kind man and very professional.

I like Dr Simonson manner and willingness to review options.

very nice man , but I waited for an hour and spoke to him for 5 mins, tops. H e wants me b PAack for an x-ray in a week but I am still feeling alot of pain and need some help. Not his fault, but this whole situation has been a excersize in futility starting with my ptrimary care dr. who never even ordered an x-ray. waste of time. I"m sure Colby is a great PA but I feel like I have fallen through the cracks.

Enjoyable experience.

This was my first visit with Dr.Bassett. He was kind, patient and thorough. He took the time to explain things so I could , clearly, understand what my options were. The entire staff and office are very efficient and helpful. It was a good experience. Thank you.